Shipping policy

Shipping Policy

1. Processing & shipping

Atelier de Wevershoek is a small webshop, and I personally process and ship every order. I take the time to carefully pack each order.

Your order will be shipped within 5 business days of placing your order at the latest. I can often ship sooner, but during busy periods it may take a little longer.

As soon as your order has been shipped, you will receive an email with a tracking number so you can follow your package.

Orders are shipped with PostNL.

2. Shipping costs & free shipping

Shipping costs are automatically calculated at checkout.

3. Delivery

Once your order has been shipped, delivery time depends on the destination and the carrier.

Delays may occur due to high volumes at the carrier, public holidays or other circumstances beyond my control.

Do you need your order by a specific date? Please take our shipping time and the carrier's delivery time into account.

4. Fast Delivery 🚀

Need your order quickly? Choose Fast Delivery at checkout.

Fast Delivery is available for destinations outside the Netherlands, Belgium and Germany. Your order will be sent using an express shipping service, which means your package will be delivered faster after it has been shipped.

• Other EU countries: €29.95
• 🌍 Outside the EU: €49.95

Fast Delivery does not change my processing time. Your order will still be shipped within 5 business days at the latest. Once shipped, your package will be delivered using the carrier's express shipping service.

5. Orders outside the EU

Orders outside the European Union are available for orders from €66.

For orders outside the European Union, prices are shown excluding VAT.

Customs authorities in the destination country may charge import duties, local VAT or other import fees upon delivery. These costs are the responsibility of the customer.

6. Undelivered or delayed packages

Has your order not arrived within the expected timeframe? Please contact me at info@dewevershoek.nl.

I will be happy to look into it with you and, if necessary, contact the carrier to find out where your package is.

7. Address changes

Please check your shipping address carefully before placing your order.

Once an order has been shipped, unfortunately I can no longer change the delivery address.

If a package cannot be delivered due to an incorrect address and is returned to me, any additional shipping costs for sending the package again may be charged to the customer.

8. Contact

Do you have a question about your order or shipping?

Feel free to contact me at info@dewevershoek.nl. I’m happy to help.

Love,

Marloes
Atelier de Wevershoek